Terms & Conditions and Refund Policy
1. General
These Terms & Conditions (“Terms”) of (a) use of our website www.masterji.ai (“Website”), our applications (“Application”) or any products or services in connection with the Application/, Website/products (“Services”) or (b) any modes of registrations or usage of products, including through SD cards, tablets or other storage/transmitting device are between Masterji.ai Pvt Ltd, A Subsidy of ARAPL having its principal place of business at Gat No.1209, Near Hotel Vijay Executive, Pune-412308, INDIA (hereinafter referred to as “Company/We/Us/Our”) and its users acting on their own or acting as a guardian on behalf of a minor (hereinafter referred to as “User/You/Your”).
These Terms constitute an electronic record in accordance with the provisions of the Information Technology Act, 2000 and the Information Technology(Intermediaries guidelines) Rules, 2011 thereunder, as amended from time to time.
Please read the Terms and the privacy policy of the Company (“Privacy Policy” – https://www.masterji.ai/privacy/) with respect to registration with Us, the use of the Application, Website, Services, and products carefully before using the Application, Website, Services or products. In the event of any discrepancy between the Terms and any other policies with respect to the Application or Website or Services or products, the provisions of the Terms shall prevail.
Your use/access/browsing of the Application or Website or the Services or products or registration (with or without payment/with or without a subscription) through any means shall signify Your acceptance of the Terms and Your agreement to be legally bound by the same.
If You do not agree with the Terms or the Privacy Policy, please do not use the Application or Website or avail the Services or products. Any access to Our Services/Application/products through registrations/subscription is non-transferable.
2. Services
The Website/Application is an online platform where Users can gain access to materials that help them prepare for academic subjects required for K-12 classes. The User can register themselves online or on app downloaded from any Appstore and then gain access to the syllabus, course, digital content,questions, etc. (“Study Material”) after paying the money for the Study Material.
The Study Materials shall be unlocked based on the subscription plan purchased by the User for such Study Material.The Company shall have no responsibility for any loss or damage caused to tablet or any other hardware and / or software and/or any other instrument, including loss of data or effect on the processing speed, resulting from Your use of Our Products and Services.
3. Registration
To use the Services provided on the Website and Application, it is mandatory to create an account. A User may create an account on the Website or through an Application which shall collect only Your basic Masterji.ai Pvt Ltd confidential information. To create an account, You need to choose a username and password. You also have the option of using Your social media accounts, such as Facebook or Google Plus account, to create Your Masterji.ai Pvt Ltd Account. You must keep Your account and registration details current and correct for communications related to Your purchases from the Website.
At the time of registration, the Company shall collect the following personally identifiable information about You: Name – including first and last name, email address, mobile phone number and other contact details, demographic profile (like your age, gender, address, etc.,). If You choose to link Your social media account with Your Masterji.ai Pvt Ltd Account, We collect basic information about You from those social media platforms, such as: name, age, gender, location, and e-mail address. Information collected about You is subject to the Privacy Policy of the Company, which may be read as part and parcel of these Terms.
You are solely responsible for protecting the confidentiality of Your username and password collectively called login credentials and any activity under the account will be deemed to have been done by You. In the event You provide Us with false/inaccurate details or the Company has a reasonable ground to believe that false and inaccurate information has been furnished, We hold the right to permanently suspend Your account. It is Your sole responsibility to ensure that the account information provided by You is accurate, complete and latest.
You shall be responsible for maintaining the confidentiality of the account information and for all activities that occur under Your account. You agree to (a) ensure that You successfully log out from Your account at the end of each session; and (b) immediately notify the Company of any unauthorized use of Your account. If there is reason to believe that there is likely to be a breach of security or misuse of Your account, We may request You to change the password or We may suspend Your account without any liability to the Company, for such period of time as We deem appropriate in the circumstances. We shall not be liable for any loss or damage arising from Your failure to comply with this provision.
You acknowledge that Your ability to use Your account is dependent upon external factors such as internet service providers and internet network availability and the Company cannot guarantee accessibility to the Application at all times. In addition to the disclaimers set forth in the Terms, the Company shall not be liable to You for any damages arising from Your inability to log into Your account and access the services of the Application at any time.
In case You want Us to contact You regarding the product or services, You are required to provide your contact information such as but not limited to, Full Name, Mobile Number, Email etc. By accepting these Terms, You are giving Your consent to receive a SMS/Call /mail from Us or Our representative with reference to this solicited inquiry even though you may be registered on the National Do Not Call Registry.
4. Eligibility
Persons who are “competent/capable” of contracting within the meaning of the Indian Contract Act,1872 shall be eligible to register for the Application and all Our products or Services. Persons who are minors, un-discharged insolvents etc. are not eligible to register for Our products or Services. As a minor, if You wish to use Our products or Services, such use shall be made available to You by Your legal guardian or parents, who has agreed to these Terms. In the event a minor utilizes the Application/Website/Services, it is assumed that he/she has obtained the consent of the legal guardian or parents and such use is made available by the legal guardian or parents. The Company will Masterji.ai Pvt Ltd CONFIDENTIAL not be responsible for any consequence that arises as a result of misuse of any kind of Our Application or any of Our products or Services that may occur by virtue of any person including a minor registering for the Services/products provided. By using the products or Services You warrant that all the data provided by You is accurate and complete and that the student using the Application has obtained the consent of a parent/legal guardian (in case of minors). The Company reserves the right to terminate Your subscription and / or refuse to provide You with access to the products or Services if it is discovered that You are under the age of 18 (eighteen) years and the consent to use the products or Services is not made by Your parent/legal guardian or any information provided by You is inaccurate. You acknowledge that the Company does not have the responsibility to ensure that You conform to the aforesaid eligibility criteria. It shall be Your sole responsibility to ensure that You meet the required qualification. Any persons under the age of 18 (eighteen) should seek the consent of their parents/legal guardians before providing any Information about themselves or their parents and other family members on the Application.
5. Security
Transactions on the Website and Application are secure and protected. Any information entered by the User when transacting on the Website or Application is encrypted to protect the User against unintentional disclosure to third parties. The User’s credit and debit card information is not received, stored by, or retained by the Company / Website / Application in any manner. This information is supplied by the User directly to the relevant payment gateway, which is authorized to handle the information provided and is compliant with the regulations and requirements of various banks and institutions and payment franchisees that it is associated with.
6. License Access and User Obligations
Your use of Our products, Website, Application, and Services is solely for Your personal and non- commercial use. Any use of the Application, Website, Services or products or their contents other than for personal purposes is prohibited. Your personal and non-commercial use of this Application, Website, products and/or Our Services shall be subjected to the following restrictions:
- You may not decompile, reverse engineer, or disassemble the contents of the Application and / or Our Website and/or Services/ products or modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information or software obtained from the Application and / or Our Website and/or Services/products, or remove any copyright, trademark registration, or other proprietary notices from the contents of the Application and / or and / or Our Website and/or Services/products.
- You will not (a) use this Application and / or Our Website and/or any of Our product/s or Service/s for commercial purposes of any kind, or (b) advertise or sell the Application or any products, Services or domain names or otherwise (whether or not for profit), or solicit others (including, without limitation, solicitations for contributions or donations) or use any public forum for commercial purposes of any kind, or (c) use the Application and / or Website/Our products and Services in any way that is unlawful, or harms the Company or any other person or entity as determined by the Company.
- iii. No User shall be permitted to perform any of the following prohibited activities while availing Our Services:
- Making available any content that is misleading, unlawful, harmful, threatening, abusive, tortuous,defamatory, libelous, vulgar, obscene, child-pornographic, lewd, lascivious, profane, invasive of an other’s privacy, hateful, or racially, ethnically or otherwise objectionable;
- Stalking, intimidating and/or harassing another and/or inciting other to commit violence;
- Transmitting material that encourages anyone to commit a criminal offense, that results in civil liability or otherwise breaches any relevant laws, regulations or code of practice;
- Interfering with any other person’s use or enjoyment of the Application/Website/Services;
- Making, transmitting or storing electronic copies of materials protected by copyright without the permission of the owner, committing any act that amounts to the infringement of intellectual property or making available any material that infringes any intellectual property rights or other proprietary rights of anyone else;
- Make available any content or material that You do not have a right to make available under any law or contractual or fiduciary relationship unless You own or control the rights thereto or have received all necessary consents for such use of the content;
- Impersonate any person or entity, or falsely state or otherwise misrepresent Your affiliation with a person or entity;
- Post, transmit or make available any material that contains viruses, trojan horses, worms, spyware,time bombs, cancel bots, or other computer programming routines, code, files or such other programs that may harm the Application/services, interests or rights of other users or limit the functionality of any computer software, hardware or telecommunications, or that may harvest or collect any data or personal information about other Users without their consent;
- Access or use the Application/Website/Services/products in any manner that could damage, disable, overburden or impair any of the Application’s/Website’s servers or the networks connected to any of the servers on which the Application/Website is hosted;
- Intentionally or unintentionally interfere with or disrupt the services or violate any applicable laws related to the access to or use of the Application/Website/Services/products, violate any requirements, procedures, policies or regulations of networks connected to the Application/Website/Services/products, or engage in any activity prohibited by these Terms;
- Disrupt or interfere with the security of, or otherwise cause harm to, the Application/Website/Services/products, materials, systems resources, or gain unauthorized access to user accounts, passwords, servers or networks connected to or accessible through the Application/Website/Services/products or any affiliated or linked sites;
- Interfere with, or inhibit any user from using and enjoying access to the Application/Website/ Services/products, or other affiliated sites, or engage in disruptive attacks such as denial of service attack on the Application/Website/Services/products;
- Use deep-links, page-scrape, robot, spider or other automatic device, program, algorithm or methodology, or any similar or equivalent manual process, to increase traffic to the Application/Website/Services/products, to access, acquire, copy or monitor any portion of the Application /Website/Services/products, or in any way reproduce or circumvent the navigational structure or presentation of the Application, or any content, to obtain or attempt to obtain any content, documents or information through any means not specifically made available through the Application/ Website/Services/products;
- Alter or modify any part of the Services;
- Use the Services for purposes that are not permitted by: (i) these Terms; and (ii) any applicable law,regulation or generally accepted practices or guidelines in the relevant jurisdiction; or
- Violate any of the terms specified under the Terms for the use of the Application/Website/Services/products.
- By submitting content on or through the Services (Your “Material”), You grant us a worldwide, non-exclusive, royalty-free license (with the right to sublicense) to use, copy, reproduce, process, adapt,modify, publish, transmit, display and distribute such Material in any and all media or distribution methods (now known or later developed) and to associate Your Material with You, except as described below. You agree that others may use Your Material in the same way as any other content available through the Services. Other users of the Services may fork, tweak and repurpose Your Material in accordance with these Terms. If You delete Your user account, Your Material and name may remain available through the Services
- We can (and You hereby expressly authorize Us to) disclose any information about You to law enforcement or other government officials, as We, in Our sole discretion, believe it necessary or appropriate in connection with the investigation and/or resolution of possible crimes, especially those that may involve personal injury. In order to protect Our Users from such advertising or solicitation, We reserve the right to restrict the number of messages or emails which a user may send to other Users in any 24-hour period which We deem appropriate in our sole discretion. You understand that we have the right at all times to disclose any information (including the identity of the persons providing information or materials on the Website/Application) as necessary to satisfy any law, regulation or valid governmental request. This may include, without limitation, disclosure of the information in connection with an investigation of alleged illegal activity or solicitation of illegal activity or in response to a lawful court order or subpoena.
- We have no obligation to monitor the Materials posted on the Website by You. We shall have the right to remove or edit any content that in its sole discretion violates, or is alleged to violate, any applicable law or either the spirit or letter of these Terms. Notwithstanding this right, YOU REMAIN SOLELY RESPONSIBLE FOR THE CONTENT OF THE MATERIALS YOU POST ON THE WEBSITE AND IN YOUR PRIVATE MESSAGES. In no event shall We assume or have any responsibility or liability for any Content posted or for any claims, damages or losses resulting from the use of Content and/or appearance of Content on the Website. You hereby represent and warrant that You have all necessary rights in and to all Content which You provide and all information it contains and that such Content infringe any proprietary or other rights of third parties or contain any libelous, tortuous, or otherwise unlawful information.
7. Communications
The Company may, based on any form of access to the Application (including free download/trials) or Services or Website or registrations through any source whatsoever, contact the User through SMS,email, WhatsApp and call, to give information about its products as well as notifications on various CONFIDENTIAL important updates and/or to seek permission for demonstration of its products. The User expressly grants such permission to contact him/her through telephone, SMS, e-mail, WhatsApp and holds the Company indemnified against any liabilities including financial penalties, damages, expenses in case the User’s mobile number is registered with Do not Call (DNC) database. By registering yourself, You agree to make Your contact details available to Our employees, associates and partners so that You may be contacted for education information and promotions through telephone, SMS, email, WhatsApp etc. You can opt out from such communication and/or newsletters either by unsubscribing on the Website itself, or by contacting the customer services team and placing a request for unsubscribing by sending an email to unsubscribe@masterji.ai
You may also be contacted by Service Providers with whom We have entered into a contract in furtherance of Our rights, duties and obligations under this document and all other policies followed by Us. Such contact will be made only in pursuance of such objectives, and no other calls will be made.
The sharing of the information provided by You will be governed by the Privacy Policy and We will not give out such contact information of yours to third parties not connected with the Website.
8. Payment
The following payment options are available on the Website/Application:
- Domestic credit cards issued by banks and financial institutions that are part of the Visa and Master Card networks;
- Rupay, Visa & Master Card Debit cards;
- Netbanking/Direct Debit payments from select banks in India. A list of available options will be made available at the time of purchase.
- Payment Wallets
- UPI
As prescribed by the financial institutions issuing the credit or debit cards affiliated with Visa / Master Card / Amex/RuPay, the User will be required to submit his/her 16-digit card number, card expiry date CVV number (usually on the reverse of the card) while making an online transaction. The User must also have enrolled his/her card with VBV (Verified by Visa), MSC (MasterCard Secure Code) or any other applicable provider in order to complete the transaction. The User is hereby expressly made aware that his/her card statements will reflect that a payment has been made in favour of the Company.
The User is further aware that in case of third-party statements, including bank and credit card statements, the merchant name may appear in an abbreviated format, and the Company has no control over the same. To successfully subscribe on the Website, the User is required to complete the transaction by making the payment for the services opted for. User will be charged a non-refundable enrolment fee along with the package subscription fee. This is a one-time fee for providing access to the Masterji.ai Pvt Ltd platform and for guidance on using the platform (e.g., activation help, setting up student’s syllabus), counselling service if availed, cost for user verification and cost of payment gateway charges.
9. Intellectual Property Rights
Except as specifically mentioned in these Terms, all information, content, material, trademarks, services marks, trade names, and trade secrets including but not limited to the software, text, logos, images, graphics, video, script and audio, contained in the Application, Website, Services and products Masterji.ai Pvt Ltd CONFIDENTIAL are proprietary property of the Company (“Proprietary Information”). No Proprietary Information may be copied, downloaded, recorded, reproduced, modified, republished, uploaded, posted, transmitted or distributed in any way without obtaining prior written permission from the Company and nothing on this Application or Website or Services shall be or products deemed to confer a license of or any other right, interest or title to or in any of the intellectual property rights belonging to the Company, to the User. You may own the medium on which the information, content or materials resides, but the Company shall at all times retain full and complete title to the information, content or materials and all intellectual property rights inserted by the Company on such medium. Certain contents on the Website may belong to third parties. Such contents have been reproduced after taking prior consent from said party and all rights relating to such content will remain with such third party. Further, You recognize and acknowledge that the ownership of all trademarks, copyright, logos, service marks and other intellectual property owned by any third party shall continue to vest with such party and You are not permitted to use the same without the consent of the respective third party. The Company is not responsible for the content of any third-party sites and does not make any representations regarding the content or accuracy of material on such sites. If You decide to access a link of any third- party websites, You do so entirely at Your own risk and expense.
10. Disclaimer of Representation and Warranties
(i) In the preparation of the Application/Website/Services/products and contents therein, every effort has been made to offer the most current, correct, and clearly expressed information possible. Nevertheless, inadvertent errors may occur. In particular, but without limiting anything here, the Company disclaims any responsibility for any errors and accuracy of the information that may be
contained in the Application. Any feedback from User is most welcome to make the Application and contents thereof error free and user friendly. Company also reserves the right and discretion to make any changes/corrections or withdraw/add contents at any time without notice. Neither the Company nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on Application/Website/Services/products for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and We expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
(ii) Our Website/Application provides Users with access to compiled educational information and related sources. Such information is provided on an “As Is” basis and We assume no liability for the accuracy or completeness or use or non-obsolescence of such information. We shall not be liable to update or ensure continuity of such information contained on the Website. We would not be responsible for any errors, which might appear in such information, which is compiled from third party sources or for any unavailability of such information. From time to time the Website/Application may also include links to other websites. These links are provided for Your convenience to provide further information. They do not signify that We endorse the website(s). We have no responsibility for the content of the linked website(s). You may not create a link to the Website from another website or document without the Company’s prior written consent.
(iii) The contents of the Application/Services/products are developed on the concepts covered in the structured curriculum prescribed by various boards. The usage of the Application/Services/products is not endorsed as a substitution to the curriculum based education provided by the educational
institutions but is intended to supplement the same by explaining and presenting the concepts in a manner enabling easy understanding. The basic definitions and formulae of the subject matter would remain the same. The Company acknowledges that there are various means of delivering structured Masterji.ai Pvt Ltd CONFIDENTIAL curriculum pedagogy and inclusion of methods in the Application/Services/products does not imply endorsement of any particular method nor exclusion imply disapproval. Subscription to the Application or usage of Our Services/Website/products does not in any manner guarantee admission to any educational institutions or passing of any exams or achievement of any specified percentage of marks in any examinations.
(iv) Certain contents in the Application/Services/Website/products (in particular relating to assistance in preparations for administrative services) may contain opinions and views. The Company shall not be responsible for such opinions or any claims resulting from them. Further, the Company makes no warranties or representations whatsoever regarding the quality, content, completeness, or adequacy of such information and data.
(v) Some parts of the Services are interactive, and We encourage contributions by Users, which may or may not be subject to editorial control prior to being posted. The Company accepts no responsibility or liability for any material communicated by third parties in this way. The Company reserves the right at its sole discretion to remove, review, edit or delete any content. Similarly, We will not be responsible or liable for any content uploaded by Users directly on the Website, irrespective of whether We have certified any answer uploaded by the User. We would not be responsible to verify whether such questions/answers or contents placed by any User contain infringing materials or not.
(vi) While the Company may, based on the User’s confirmation, facilitate the demonstration of its products at the location sought by the User, the User acknowledges that he/she has not been induced by any statements or representations of any person with respect to the quality or conditions of the products and that User has relied solely on the investigations, examinations and inspections as the User has chosen to make and that the Company has afforded the User the opportunity for full and complete investigations, examinations and inspections.
(vii) Upon registration through any means whatsoever, the Company may contact You through the registered mobile number or e-mail or any other mobile number or contact number or email provided by You to enable effective provision of Services. The User expressly permits the Company to contact him/her and the student utilising the Services, through the above-mentioned means at any time post registration. Further, the Company shall have the right to monitor the download and usage of the Application/Services/products and the contents thereof by the User/student, to analyze such usage and discuss the same with the User/student to enable effective and efficient usage of the Services. The User expressly permits the Company to clear the doubts of the student using the Application/Services/online portal by answering the questions placed before it, providing study plans, informing of the progress, providing feedback, communicating with the student and mentoring the student through telephone or e-mail on express consent of the legal guardian/parent of the User or through any other forum.
(viii) While the Company has made efforts to train the personnel engaged in the sales and services relating to its products to enable quality control, it makes no warranties or representations whatsoever regarding the quality and competence of such personnel and would not be responsible for any deviant behaviour of any such personnel. Any feedback from User relating to the same is most welcome and Company reserves the right and discretion to take any action in this regard.
(ix) Access to certain elements of the Services including doubt clearance, mentoring services etc may be subject to separate terms, conditions and fair usage policy. The Company reserves the right to determine the criteria for provision of various elements of Services to the different categories of Users based on its policies. Hence, subscription to the Application/products or registrations do not Masterji.ai Pvt Ltd CONFIDENTIAL automatically entitle the User to any and all elements of Services provided by the Company and the Company shall be entitled to exercise its discretion while providing access to and determining continuity of certain elements of Services. We reserve the right to extend, cancel, discontinue, prematurely withdraw or modify any of Our Services at Our discretion.
(x) The Company may conduct competitions from time to time and You agree to allow the Company to use the submissions by You including but not limited to videos, written content, craft work etc for promotional purposes. All rights will be reserved by the Company for usage of such submissions by You. You additionally permit the Company to use every kind of information submitted by You like photos, videos etc. for promotional campaigns as it so pleases and You will cease to have any rights on the same once Your submissions are made to the Company.
(xi) The Company’s products and / or Services, including the Application and content,are compatible only with certain devices/tablets/instruments/hardware. The Company shall not be obligated to provide workable products and / or services for any instruments that are not recognized by the Company or those instruments that may be purchased from any third party which are not compatible with the Company’s products and Services. The company reserves the right to upgrade the table/ type of compatible devices as required from time to time.
(xii) The Company shall have no responsibility for any loss or damage caused to tablet or any other hardware and / or software and/or instrument, including loss of data or effect on the processing speed, resulting from Your use of Our products and Services.
(xiii) The Website hosts information provided by third parties. We are in no manner responsible to You for the accuracy, legitimacy and trueness of the information so hosted. We take reasonable care to ensure such accuracy, but We are not responsible for the information so furnished. You agree to not hold Us liable for the falsification of any such provided information.
(xiv) The Company has the right to change modify, suspend, or discontinue and/or eliminate any aspect(s), features or functionality of the Application or the Services as it deems fit at any time without notice. Further, the Company has the right to amend these Terms from time to time without prior notice to You. The Company makes no commitment, express or implied, to maintain or continue any aspect of the Application. You agree that the Company shall not be liable to You or any third party for any modification, suspension or discontinuance of the Application/Services. All prices are subject to change without notice.
11. Warranties
This Website, the Application and the services are provided on an “As is” basis with all faults and without any warranty of any kind. The Company hereby disclaims all warranties and conditions with regard to the website, application/products and the services, including without limitation, all implied warranties and conditions of merchant ability, fitness for a particular purpose, title, accuracy, timeliness, performance, completeness, suitability and non-infringement. Additionally, the Company shall not be liable for any damages arising out of or in connection with the use or performance of this Website, or the Application or the Services. Your use of any information or materials on this Website/Application/Services/Products is entirely at Your own risk, for which We shall not be liable. It shall be Your own responsibility to ensure that Services provided by Us meet Your specific requirements.
12. Refund, Cancellation & Expiration Policy
User can cancel the subscription by writing an email the customer care number mentioned on our website www.masterji.ai. Cancellation of subscribed services will be as per the billing plan selected by the subscriber during the time of sign up. Cancellation of monthly subscription is not permitted. Cancellation is only allowed for subscriptions that are identified as refundable under the applicable billing plan opted by the subscriber. The cancellation request will be processed after 10 days from receipt of cancellation request. The cancellation will be affected from the end of monthly billing cycle of the refundable subscription. The refund amount will be calculated based on monthly subscription rate for the time the subscription was active. After deducting the amount of the active period based on monthly subscription rate, the balance amount will be refunded. The refund amount if any will be credited to same account/instrument used for purchase of the subscription.
13. Privacy
We encourage You to read the Privacy Policy on Our Website and to use the information it contains to make informed decisions regarding Your personal information. Please also note that certain information, statements, data and content (such as but not limited to photographs) which You provide on the Website are likely to reveal Your gender, ethnic origin, nationality, age, and/or other personal information about You. You acknowledge and agree that Your submission of such information is voluntary on Your part. Further, You acknowledge, consent and agree that We may access, preserve, and disclose information You provide to Us at any stage during Your use of the Website/Application/Services. Disclosures of information to Third Parties are further addressed in Our Privacy Policy.
14. Indemnification
You agree to defend, indemnify and hold harmless the Company, its officers, directors, employees and agents, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney’s fees) arising from: (i) Your use of and access of the Application/Website/Services; (ii) Your violation of these Terms or any other policy of the Company;(iii) Your violation of any third party right, including without limitation, any copyright, property, or privacy right; or (iv) any claim that Your use of the Application/Website/Services has caused damage to a third party in any way. This defense and indemnification obligation will survive these Terms.
15. Limitation of Liability
In no event shall the Company, its officers, directors, employees, partners or suppliers be liable to You,the vendor or any third party for any special, incidental, indirect, consequential or punitive damages whatsoever, including those resulting from loss of use, data or profits, whether or not foreseeable or whether or not We have been advised of the possibility of such damages, or based on any theory of liability, including breach of contract or warranty, negligence or other tortuous action, or any other claim arising out of or in connection with Your use of or access to the Website, Applications, Products, Services or materials. The limitations and exclusions in this section apply to the maximum extent permitted by applicable law.
To the maximum extent permitted by law, in no event will Company be liable for any amounts in excess of the aggregate of the subscription fees paid by the User to Company for that particular account during the six (6) month period prior to the date the cause of action arose.
16. Governing Law and Jurisdiction
The Terms shall be governed by and construed and enforced in accordance with laws of India and shall be binding upon the parties hereto in India and worldwide. The appropriate courts at Mumbai, India shall have exclusive jurisdiction to adjudicate any dispute arising out of these Terms.
17. General Provisions
(i) In the event of Your breach of these Terms, You agree that the Company will be irreparably harmed and may not have an adequate remedy in money or damages. The Company, therefore, shall be entitled in such event to obtain an injunction against such a breach from any court of competent jurisdiction. The Company’s right to obtain such relief shall not limit its right to obtain other remedies.
(ii) All notices served by the Company shall be provided via email to Your account or as a general notification on the Application. Any notice to be provided to the Company should be sent to legal@masterji.ai.
(iii) The Terms, along with the Privacy Policy, and any other guidelines made applicable to the Application from time to time, constitute the entire agreement between the Company and You with respect to Your access to or use of the Application, Website and the Services thereof.
(iv) You cannot assign or otherwise transfer Your obligations under the Terms, or any right granted hereunder to any third party. The Company’s rights and obligations under the Terms are freely transferable by the Company to any third parties without the requirement of seeking Your consent.
(v) If, for any reason, a court of competent jurisdiction finds any provision of the Terms, or portion thereof, to be unenforceable, that provision shall be enforced to the maximum extent permissible so as to give effect to the intent of the parties as reflected by that provision, and the remainder of the Terms shall continue in full force and effect.
(vi) Any failure by the Company to enforce or exercise any provision of the Terms, or any related right,shall not constitute a waiver by the Company of that provision or right.
(vii) You acknowledge that Your participation on the Application, does not make You an employee or agency or partnership or joint venture or franchise of the Company.
(viii) The Company provides these Terms so that You are aware of the terms that apply to your use of the Website/Application and Services. You acknowledge that, the Company has given You a reasonable opportunity to review these Terms and that You have agreed to them.
(ix) Any violation by You of these Terms may result in immediate suspension or termination of Your Accounts apart from any legal remedy that the Company can avail. In such instances, the Company may also disclose Your Account Information if required by any Governmental or legal authority. You understand that the violation of these Terms could also result in civil or criminal liability under applicable laws.
(x) If You breach any provision of these Terms or any other agreements or policies referred to herein and We take no action, We will still be entitled to use Our rights and remedies in any other situation where You breach these Terms or any other such agreement or policy.
(xi) Your obligations and Our rights and remedies set out in these Terms are cumulative and are in addition to Your obligations and Our rights and remedies at law or in equity.
18. Feedback
Any feedback You provide with respect to the Application shall be deemed to be non-confidential. The Application shall be free to use such information on an unrestricted basis. Further, by submitting the feedback, You represent and warrant that (i) Your feedback does not contain confidential or proprietary information of You or of third parties; (ii) the Company is not under any obligation of confidentiality, express or implied, with respect to the feedback; (iii) the Application may have something similar to the feedback already under consideration or in development; and (iv) You are not entitled to any compensation or reimbursement of any kind from the Company for the feedback under any circumstances unless specified.
Under no circumstances shall the Company be held responsible in any manner for any content provided by other users even such content is offensive, hurtful or offensive. You must exercise caution while accessing the Application.
19. Customer Support
To find more information about Our Website, Services, products and platform or if You need assistance with Your account, please visit Masterji.ai Pvt Ltd Customer Support at:
Email: support@masterji.ai
20. Contact
If You have concerns relating to the Website or these Terms, please contact Us:
a. For Website related concern: contact@masterji.ai
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